After yesterday's trouble with inserting raster images I decided to install full-blown Raster Design 2009. However, there was a tiny bit of finagling I had to do to make it work. My OS is 64 bit, but Civil 3D is 32bit - which confused the default install.
Today's support question of the day comes from....ME.
I am using a 64bit version of Windows Vista Business. So far the only thing I have not been able to do is insert a raster image. I do not have full Raster Design installed (yet) but I do have the object enabler. Sadly, when I attempt to insert a raster image (any png, jpg, SID, tif, you name it) I can't.
When in Civil 3D going to Map > Image > Insert and choose any image file. I got the following error:
Cannot open Frame
File.\acMapCoordinateTransform.cpp
Date: Mar 13 2008
Line: 221
Abort,Retry,Ignore
The answer from the folks at AutoDesk support:
Hi Louisa,
The issue that you are having is a known issue with the Map functionality on a 64-bit operating system. You can find this documented in the Readme file.
Unfortunately, if you do not have Raster Design installed (not just the Raster OE) your only other option is to insert an image into your drawing is to use the Add Raster Image or Surface Connection from the Map Task Pane:
This should allow you to at least get the imagery into your drawing. I hope this helps.
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